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Toraflow Privacy Policy

Last Updated: November 2025

1. Introduction

Toraflow ("we", "our", "us") provides AI automation, workflow systems, and custom software solutions. This Privacy Policy explains how we collect, use, store, and protect information when users interact with our website, services, or AI systems.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email, company details, and any information voluntarily provided during communication.
  • Usage Data: website analytics, browser type, device information, and interaction logs.
  • Project Data: documents, files, and information shared by clients for AI automation or workflow setup.

3. How We Use Information

We use collected data to:

  • Provide and maintain Toraflow services.
  • Build and deploy AI automations and chatbots.
  • Improve website functionality and user experience.
  • Communicate with clients regarding projects, support, and updates.
  • Ensure security, fraud prevention, and compliance with international data standards.

4. Data Storage & Security

  • All client data is stored securely in EU-hosted environments or customer-owned infrastructure (on-prem/VPC).
  • Toraflow does not sell, trade, or share customer data with third parties.
  • Access to sensitive project data is restricted to authorized team members only.

5. Third-Party Services

Toraflow may integrate with external platforms such as Supabase, AWS, Cloudflare, or AI model providers. These services operate under their own privacy policies. We ensure integrations follow strict security and confidentiality guidelines.

6. Client-Controlled Deployments

For on-premise or VPC installations, all data remains fully within the client's infrastructure. Toraflow does not access or store this information unless explicitly required for troubleshooting or maintenance.

7. Cookies

Our website may use cookies for analytics and performance improvements. Users may disable cookies via browser settings.

8. Data Retention

We retain information only as long as necessary to deliver services or meet legal obligations. Clients may request deletion of stored data at any time.

9. Your Rights

You have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Restrict or object to data processing.
  • Request export of your data where applicable.

10. Contact Information

For any questions or privacy requests, contact:

11. Changes to This Policy

Toraflow may update this Privacy Policy as technologies or regulations evolve. Changes will be posted on our website with an updated date stamp.

Questions About Our Privacy Policy?

We're here to help. Contact us for any privacy-related inquiries.

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